Refund Policy

INSITE administers a customer acceptance program during the course of machine shipment and installation to ensure satisfaction with our equipment. No refunds will be administered. If you experience any issues with your machine, please contact our Support Services team at +1 320.762.7850 or serviceconnect@insitepackaging.com.

Return Policy

Once equipment is received and accepted by the customer the sales is final and machines are non-returnable.