Contact INSITE Packaging Automation
Have a packaging challenge to solve? Need equipment support, parts or expert guidance? The INSITE team is ready to help.
Whether you’re exploring automation solutions, troubleshooting equipment or looking for replacement parts, we’ll connect you with the right experts quickly and efficiently.
INSITE is backed by Douglas — delivering the same trusted service and support teams that power Douglas equipment worldwide.
Get in Touch
Complete the form below and a member of our team will respond within one business day. For urgent service needs, please call our support line directly for immediate assistance.
Contact By Department
General Inquiries
For automation solutions, new equipment or general questions.
Technical Support
For equipment troubleshooting and service assistance.
INSITE technical support is fully integrated with the Douglas service team, ensuring fast, expert assistance from experienced packaging professionals.
Parts Orders
For replacement parts and parts support.
Headquarters
INSITE Packaging Automation
3800 Minnesota Ave
Alexandria, MN 56308
Backed by Douglas
INSITE Packaging Automation is part of Douglas. Our service and support teams operate as one integrated organization — meaning when you contact INSITE, you’re supported by the same experienced professionals who design, build and service Douglas equipment worldwide.
